Privacy Policy

Mybos Privacy Policy – Your Data, Our Responsibility

Mybos takes the protection of every member's personal data seriously. This document clearly explains how we collect, store, use, and protect your information — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your trust is our priority.

Last Updated: 1 January 2026

Mybos's Commitment To Your Privacy

Six core principles underpinning how mybos handles the personal data of Malaysian members with full accountability

Continuous Data Encryption

All data transmitted between your device and mybos servers is protected by 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text on our systems.

No Data Sales

Mybos has never and will never sell, rent, or commercialize member personal data to any third party for marketing purposes. Your data belongs to you — we use it solely to enhance your experience on the mybos platform.

KYC Identity Verification

Mybos's KYC process is designed to protect you — not just to meet regulatory requirements. By verifying every member's identity, we ensure that no unauthorised party can access or misuse your account.

Data Control in Your Hands

As a mybos member, you have full rights to access, amend, or request deletion of your personal data at any time. Our straightforward and responsive request process ensures you always remain in control of your personal information.

Secure & Isolated Servers

Mybos member data is stored in high-grade data centres with strict physical access controls, automated backup systems, and 24/7 security monitoring. Our infrastructure is designed to resist any unauthorised access attempts.

Malaysia PDPA Compliance

Mybos fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data handling. We ensure that every data collection and processing activity has a valid and clearly defined legal basis.

Important Note: This Privacy Policy explains mybos's data handling practices. By registering or using the mybos platform, you confirm that you have read and understood this policy. If you have any questions, our support team is available 24/7.

01 Introduction & Scope of This Policy

Mybos ("we", "the mybos platform") is committed to protecting the privacy of every individual who interacts with our platform, whether as a website visitor, prospective member, or registered member. This Privacy Policy clearly explains how we handle your personal information from the moment you browse our website through to your becoming an active member making full use of mybos services.

This policy applies to all services provided by mybos, including our main website, mobile apps for Android and iOS, and any related services or platforms operating under the mybos brand. This policy should be read together with Terms and Conditions mybos which forms the complete agreement between you and our platform.

We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and uphold the following data protection principles: limited collection, data accuracy, limited retention, data security, transparency, and individual participation. This is not merely a legal obligation — it is a core value we uphold in every aspect of mybos's operations.

02 Types of Personal Data We Collect

Mybos only collects data that is strictly necessary to provide a quality, secure, and compliant service. The following are the main categories of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identity card number KYC identity verification
Contact Data Email address, phone number Communication & Account Support
Financial Data Bank details, digital wallets Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security & Fraud Prevention
Usage Data Gaming history, session duration, game preferences Personalise the member experience
KYC Data Copies of identity documents, supporting documents Regulatory Compliance

In addition to data you provide directly, mybos also automatically collects certain information when you use our platform, such as device technical data and usage patterns. This data is used solely to enhance security and the user experience — not for individual surveillance purposes.

03 How We Use Your Data

Mybos uses your personal data on a valid legal basis and only for the purposes stated at the time of collection. The following are the primary ways we use your information:

  • Verify your identity during registration and the KYC process to ensure account security
  • Process deposits, withdrawals, and other financial transactions securely and efficiently
  • Provide responsive, context-aware customer support relevant to your account
  • Send important notices regarding your account, service changes, or security information
  • Detect, investigate, and prevent fraudulent activity or unauthorised use of the platform
  • Personalise your gaming experience based on your preferences and usage habits
  • Comply with legal obligations and regulations applicable to mybos platform operations
  • Send promotional information and special offers — subject to your marketing consent
You may opt out of marketing communications at any time by contacting the mybos support team or through your account settings. This will not affect the receipt of important notices related to your account.

04 Data Sharing & Disclosure

Mybos does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are limited situations where we may need to share certain information with trusted parties:

  • Payment Processors: Transaction information is shared with approved payment providers solely to securely process your deposits and withdrawals
  • Identity Verification Providers: KYC data may be processed by authorised third parties for identity verification purposes in accordance with regulatory requirements
  • Legal Authorities: mybos will disclose required information when mandated by court order, law enforcement investigation, or regulatory compliance obligations
  • Technical Service Providers: Technical infrastructure providers and support service providers bound by strict confidentiality agreements

All third parties receiving data from mybos are bound by data protection agreements that require them to handle your information at a level of security equal to or exceeding mybos's own standards.

Our guarantee: mybos has never and will never share your personal data with advertisers, third-party marketing companies, or any entity not directly involved in delivering mybos services to you.

05 Security & Data Protection

Your personal data security is mybos's top priority. We continuously invest in cutting-edge security infrastructure to ensure your information is protected at all times. Key protection measures we have in place include:

  • 256-bit SSL encryption for all data communications between your device and mybos servers
  • Intrusion detection systems (IDS) and multi-layered firewalls to block unauthorized access
  • Two-factor authentication (2FA) is available for all member accounts as an additional security layer
  • 24/7 account activity monitoring with automated alert systems for suspicious patterns
  • Sensitive data segregation with role-based access control
  • Regular independent security audits to identify and address system vulnerabilities
  • Automated data backups and a comprehensive disaster recovery plan

Important Reminder: While mybos applies robust security measures, no system is entirely free from risk. You are also responsible for keeping your password and account login credentials secure. Do not share this information with anyone.

06 Cookies & Tracking Technologies

Mybos uses cookies and similar technologies to enhance the platform's functionality and security. Cookies are small text files stored on your device when you visit our website. They help us deliver a smoother, more secure, and more relevant experience.

  • Essential Cookies: Required for core platform functions such as login session verification and security settings — cannot be disabled
  • Performance Cookies: Collect information about how you use the platform to help us improve the user experience
  • Functional Cookies: Remember your preferences such as language and display settings for a more convenient experience
  • Analytics Cookies: Help us understand aggregated, anonymised usage patterns for ongoing platform improvements

You can manage or disable certain cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the mybos platform and your gaming experience.

07 Your Rights as a Data Subject

Under Malaysia's PDPA and mybos's privacy policy, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without barriers:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or outdated data in our records.

Right to Erasure

Request deletion of your personal data, subject to applicable legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format upon request.

Right to Restrict Processing

Request that we restrict how we use your data in certain situations.

To exercise any of the above rights, contact the mybos support team via live chat on the platform or by email at [email protected]. We will process your request within 14 business days.

08 Data Retention Period

Mybos retains your personal data for as long as necessary to fulfil the purposes outlined in this policy and to meet applicable legal and regulatory obligations. Retention periods vary by data type:

  • Active account data: Retained for the entire duration your account is active and in use
  • Financial transaction data: Retained for a minimum of 7 years in compliance with Malaysian legal requirements
  • KYC records and identity verification: Retained for 5 years after account closure in accordance with AML standards
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes
  • Technical data and system logs: Retained for 12 months, then anonymised or deleted

Once the retention period expires, your data will be securely deleted or anonymised in a manner that prevents re-identification. Our deletion process follows industry standards to ensure data cannot be recovered after removal.

09 Special Protection – Underage Members

The mybos platform is an adult entertainment service exclusively for individuals aged 18 and above. We take the protection of children and minors extremely seriously and do not knowingly collect data from underage individuals.

  • mybos enforces strict age verification during the registration and KYC process
  • If we discover that data from an underage individual has been collected unintentionally, it will be deleted immediately
  • Parents or guardians who become aware that their child has registered on the mybos platform are encouraged to contact us immediately

Warning: Registration by individuals under 18 is a serious violation of mybos's terms. Such accounts will be immediately closed and all related data deleted upon identification.

10 Changes to This Privacy Policy

Mybos reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via an in-platform notice or email at least 7 days before the changes take effect.

  • The last updated date is always displayed at the top of this document for your reference
  • Continued use of the mybos platform after the effective date of any changes constitutes your acceptance of the amended policy
  • If you disagree with any changes, you have the right to close your account before the changes take effect

We encourage you to review this page regularly to stay informed of the latest way mybos handles your personal data.

11 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mybos handles your personal data, please contact us through the following channels. Our team will respond within a reasonable timeframe:

Privacy Email: [email protected] — for specific inquiries regarding data protection and your privacy rights
Live Support: Use the live chat feature on the mybos platform for immediate assistance — available 24 hours a day, 7 days a week
FAQ: Visit the page mybos FAQ for answers to the privacy questions most frequently asked by our members

Our commitment: mybos will respond to all privacy-related inquiries within 14 business days. For more complex cases, we will keep you informed of progress within the same timeframe, even if full resolution takes longer.

Secure & Trusted Platform

Your Data is Protected. Join mybos with Confidence!

With high-grade data protection and a full commitment to member privacy, mybos is an online entertainment platform you can trust completely. Register now and play with peace of mind.

Bahasa Melayu